Royal Lagoons Aqua Park Resort & Spa

Hôtel vieillot, les photos ne sont pas conformes . Ambiances zéro, nous sommes 2 adultes et 4 enfants et tout le monde s’ennuie . La chambre parait propre au premier abord mais mauvaises odeurs dans la salle de bains les évacuations bouchées . On s’ennuie la journée et le soir .. on tourne en rond . Le personnel est désagréable sauf 2-3 personnes incroyables merci à eux .

Royal lagoons was good overall The 3 pools was good and big one cold and others heated As I came in off season the entirtainment was okay but not the best but animation team and other staff was absolutely spot on and treat you very well. I will come back next year

This is a dated 3 star at most. Aqua park ?? a few very small slides into heated pool. Beds are comfortable. Had to ask for extra pillows. They are over used and provide no support in the middle. The bedsheets do not fit around the mattress so end up like a fajita if you move during sleep. The over bath shower has great pressure, yet the screen has no seal around it so water floods onto floor. The sealant around basin etc is old and needs renewed. The rooms were made up daily, yet not cleaned very well. Had several issues with no toilet roll or towels left. The spirits are disgusting. I could run a car on them, horrific taste. Horrible burning aftertaste , i tried most of them and they all have the same burning sensation at back of throat. Mixers are from large plastic bottles so tend to get flat quickly. And put into horrible cheap plastic cups. The beer is bottled and ok, Yet never chilled enough to actually enjoy. Ask the staff to put in beside the ice for a bit. Some staff work hard and aim to please. Tip them 50 Egyptian Pounds ( about 70p ) and they will look after you . Mario inside the lobby works hard, the rest maybe not so hard. If you want table service. Sit nearer the bar and away from reception. The food... Very small selection in a badly laid out restaurant. Repetitive yet tastes fine if you can find something to go with chips. Chicken is the easiest option. No chicken nuggets etc if you have kids. Snacks at big pool bar in morning consists of doughnut balls and honey. That is it... Afternoon snack is pizza and chips. Nothing else. Wifi is only in lobby, seating is taken up quickly at night so best get there early. Or buy a 20GB sim for £10 like I did. Makes life easier. Beach is great , can walk to it in 15 min or bus regular and fast. Chips and burgers for lunch down there. Nothing else offered. The grounds are lovely and well maintained. the big wooden sunbeds at the unheated pool are the comfiest. Use the shops outside rear of hotel for crisps , juice and chocolate. A fraction of the overpriced shop in hotel. Mena in the hotel leather shop works hard to do a good deal. Use the cash machines out the back of hotel at Steinberger Hotels. Get a far better exchange rate.