Pestana Vila Lido Madeira Premium Ocean

Stayed in the tower which had recently been refurbished. The room was beautiful with a lovely sea view. The bed was comfortable and there was plenty of room for clothes storage. There is a large shower instead of a bath and the bathroom had been well designed. The position of this hotel is absolutely the best feature. You have a lovely pool deck with sunbeds looking out to sea. There is also access to the sea which in the hot sun is welcoming cool.

Exceptional views and such welcoming helpful staff. Buffet breakfasts and terrace superb. Rooms are spacious and comfortable. Pool rather cold but it was January and the outlook over the sea compensated. Also a very friendly, good value pool snack bar. The spa area was very small and treatments expensive. On a previous visit a few years ago, before refurbishment , there was a jacuzzi which was very welcome on cooler days in particular. Easy access to public transport to Funchal and pleasant walks along the sea front. We thoroughly recommend this hotel. Special thanks to all staff especially Elspeth.

The rooms have improved since the refurbishment, and were clean and comfortable. We were disappointed with the evening meal (buffet). They were not up to the 'Palms' standard. The plates were cold and the food in the main was Luke warm (at best). The sweets were quite bland unless you like blancmange type puddings. The breakfast were much better with a great selection. I must mention the Customer relations lady 'Liz Beth' who was very friendly and helpful and definitely an asset to the hotel.

Love this hotel ! The sea view is amazing , room was spacious and spotlessly clean. Nice balcony and plenty of storage space. Safe and kettle in the room. Staff were super helpful , special mention to Lizbeth. What a delight she is , made us feel very welcome, an asset to the Vila Lido team !! It was very quiet at night apart from the gentle lapping of the waves so a good nights sleep was guaranteed! Loved the sauna and steam room , took advantage of a treatment which was excellent. Breakfast selection was superb , you couldn’t have asked for more. Pool area was pleasant. Not quite the weather for a pool dip but it was spotless and well maintained. Perfectly positioned for a stroll into Funchal but with other lovely restaurants nearby if you didn’t fancy the walk. Would recommend !

We love this place but a few bits of advice for the hotel. Christmas decorations: you must up your game! Put lights on the trees at least, it looks so dull in the evening. Entertainment: there is none or did we miss it? We did several happy hours but no entertainment. Restaurant: breakfast is great but evening meal is moderate only. No atmosphere in restaurant. Needs aimed lighting and candles on tables. Puddings seem to be mostly blamange type and bland. Otherwise our apartment was great, staff are lovely and pool area great.