Baia Salima Kemer

Don't Waste Your Money! Our stay at Baia Kemer Club was a series of disappointments from start to finish. We were expecting a relaxing holiday, but instead, we got disgusting accommodations, awful service, and unclean facilities. Here's what we experienced: Rooms: Upon entering our room, we were met with a strong smell of sewage that lingered the entire stay. We had to hold our noses every time we walked in. The shower leaked, and overall, the room looked incredibly worn down. Although our reservation was for three people, the room was set up for only one: there was no bedding on the duvets, and I had to repeatedly call reception to have basic amenities replaced. The mini-bar, which was supposedly restocked daily, was only replenished once, after two calls to the front desk. Service: The staff were shockingly rude and unprofessional. Some bartenders even swore when we asked for simple requests, like shaking a cocktail instead of just pouring alcohol into a glass. It was as though basic customer service didn’t exist here. The outside restaurant patio had very limited seating, and tables were never cleaned—we had to clear them ourselves. When we sought assistance from reception, they were unhelpful and dismissive. Facilities: The pool areas were filthy, littered with dried spills, cigarette butts, and even bird droppings. We saw only one person attempting to clean the pool, beach, and garden areas, which was clearly insufficient. The beach bar and the a la carte restaurants we were promised were all closed, and the pier was dismantled. Food: The food was genuinely terrible. Every meal felt like a repeat of the last, with cold, tasteless options that didn’t vary day to day. Fruits were limited to apples, tasteless melon, and the occasional hard plum. As for the drinks, they were watered down, and only the beer was somewhat drinkable. Entertainment: There was little to no proper entertainment. The loud club music blared non-stop, leaving guests covering their ears or retreating to their rooms. There were no sports activities, and the promised facilities were nowhere to be found. We felt misled and disappointed, as the majority of advertised amenities were unavailable or simply dysfunctional. I will be demanding a refund from our tour operator for what was a truly substandard experience at Baia Kemer Club. Save yourself the trouble and look elsewhere!

Very nice hotel. Big territory, good food, nice beach, professional and friendly staff, especially Serpil and Deniz. We spent really good time here and will definitely arrive again. I recommend this hotel for couples or for families with small kids

I am very disappointed with the interaction with the staff. My relatives were staying at this hotel, and I called in advance to find out if I could spend the day with them. I was informed that there were no available rooms, but for 100 euros, I could access the hotel grounds from 9 AM to 9 PM. For more information, I was told to inquire at reception. I rented a car, traveled from Antalya and arrived at 8:30 AM with my small child, but I wasn’t even allowed past the gate (there was no way to reach the reception). My relatives went to sort things out, but they were told to wait until 9 AM. We stood outside in the heat with the child, waiting. After 9 AM, my relatives approached the staff again, but they were simply told the hotel was full and no one could be allowed in. What’s most frustrating is that they could have told me over the phone that no visitors are allowed, but they didn’t. It felt like this was done on purpose. In the end, I couldn’t spend time with my loved ones, even though I came specifically for that. They also chose this hotel because it’s close to Antalya. The staff were extremely rude and indifferent. This kind of attitude towards customers is completely unacceptable. I am very disappointed.